Hotel staff
https://www.macmillandictionary.com/thesaurus-category/american/People-who-run-or-work-in-hotels-and-guest-houses
https://people.howstuffworks.com/concierge.htm
An upcoming movie
The Grand Budapest Hotel
https://www.youtube.com/watch?v=q643a6WEq0M
PROGRAMMES FOR A GROUP OF TOURISTS
Candidate’s card
You are
the concierge at a hotel.
The examiner is
the tour escort of a group of foreign tourists.
The
tour escort is asking for some information about programmes.
•
Give details of a halfday and a whole day sight seeing tour.
•
Recommend an opera performance and say how tickets can be obtained.
•
Describe the nearest sports facilities.
•
Recommend a programme for children.
•
Say how you can help to arrange things (tickets, maps, etc.)
The examiner will start the conversation
